UnitedHealth Group is an innovative leader in the health and well-being industry, serving more than 55 million Americans. Through our family of companies, we contribute outstanding clinical insight with consumer-friendly services and advanced technology to help people achieve optimal health.



Great training program and excellent potential for future advancement!



United Behavioral Health, a UnitedHealth Group company, is a leading provider of emotional wellness services. Currently serving over 22 million Americans, our innovative solutions include behavioral health, employee assistance, work/life and pharmacy management services, as well as a unique disability support program. We offer specialized, confidential support to help our members live and work well, and excellent resources and rewards for your career so you can do the same. A healthy business awaits you at UBH.



Are you a solid team-player with good phone manner and some office and telephonic care experience? We are entering a new area and are hiring a team of such people to become Intake Coordinators in our central Philadelphia offices. This position features an opportunity to gain exposure to the behavioral health field, while enjoying growth potential and the ability to help members in need of assistance. The job entails providing telephonic assistance and documenting basic information for the Intake department.



Key responsibilities include:



* Answering calls and providing information to members and providers

* Informing members of community mental health and substance abuse resources

* Gathering and inputting updated demographic information

* Attending team meetings, and participating in special projects as needed



Required qualifications include:



* Experience in a call center or working telephonically

* Data entry, computer and typing skills

* Bachelor’s degree in Psychology, Sociology, Social Work or Social Services

* Friendly attitude and solid communication skills



Preferred qualifications include:



* Experience in an office or administrative setting

* A background in insurance, healthcare or behavioral health